Lafayette Travel commits to providing the highest quality of service.

1/ Furnish a complete proposal of services as per the client RFP, including

• - detailed descriptions and photos of all venues and services,
• - itemized costing,
• - individual supplier deposit and cancellation policies.

2/ Provide a binding contract for all agreed services

3/ Assign a dedicated Program Manager to oversee the entire organization of the program, with a

24 - 48 hour response on all requests.

4/ Assign additional Project Managers to assist the Program Manager in the organization phase of

the events.

5/ Assign the LFT On-site Operations Department for the actual running of the program.

6/ Provide the full compliment of on-site staffing: hospitality desk, guides and host/esses required

for the successful operation of all aspects of the program.

7/ Provide regular budget assessments via pro-forma invoicing.

8/ Complete final billing within 30 days of program departure.